8181 Med Center Apartments

When my roommates left Houston last year, I come to the office and someone told me I just need to return their keys after the lease ends. Now they told me all my roommates must come to the office in person to sign the move-out documents, which is impossible now. It's never listed in the leasing documents that the move-out notice must be signed in person in the office. If there is -5 here, I will definitely give it. When we moved out, it sent us a move-out statement without including our deposit. When we sent an email to report our concern, the apartment never replied us. After several months, it sent the move-out statement to a debt collector. What a ridiculous apartment, I cannot imagine it has lots of 5-star on google review

I started living here in December 2019 and finally moved out of this place in August 2023. My Apartment was broken into during the July 4th holiday weekend of 2022 and someone tried to steal my car on the memorial day weekend of 2023 . First 2 years were really great, loved this place . Fast forward to COVID and post COVID: Car break ins, Apartment Break-ins , wheel theft started to happen. July 4th Weekend of 2022: Four people broke into my apartment and luckily they didn't take anything as I had a camera. They broke the lock. This happened when we went to the gym and management was quick to change the lock, but it took them almost 10 hrs. to change the door . Management was Grey Star during this time. We tried to change the apartment, but management offered another apartment at 300 extra monthly rent. They didn't gave any consideration for the fact that our apartment was broken into . For some days after this incident , it was a scary experience. Security became bad in this apartment as months progressed and then came the new / current management. And everything went downhill like a downward parabolic curve. Experience #1: First month: Main gate was open for almost 1 month, explanation given was new management is changing gate companies, but 1 Month seemed too long !!! Experience #2: Someone tried to steal my car, broke the ignition and luckily alarm went off. Security and police told us on that day on the previous night there were nearly 7-8 car break-ins. Experience #3: Water started leaking inside the apartment. I put in an emergency request and after many phone calls ( may be 7-9 ) and emails , maintenance came after 14 hours. They didn't do much other than removing the water and may be blockage I Believe. Electricity bill came up with close to 850 Kwh usage . I never went above 550 kwh . I believe , its because of the faulty AC unit. Experience #4: Its very hard to talk to the office people, calls always goes to the voice mail after ringing . Every time I used to make 5-6 calls to finally talk to someone in the office. If you send a voice mail, never expect a call back. ADVICE : * Never fall for the high rating of this complex. Previous management offered donuts and pizza slices for 5 star reviews and may be some people fell in that trap. *Even though its labelled as luxury apartments, there is not much luxury IMO. These building are pretty old. * Roach Infestation: Its very bad, haven't seen this much roaches in my lifetime. * Never expect the office to let you know about any crime, apartment break ins , car break-ins & car theft. * Always have a camera , security systems and may be comprehensive insurance for the car. IMPRESSIONS OF FIRST 2 YEARS: Positives I would say were : 1) Management was great, easily accessible . They reply to emails, take the phone calls , they were really good. 2) Great Location : Easily Accessible from the 610 and even though its near the NRG stadium, you can get away with the traffic if you are smart and plan in advance. 3) Large area to walk around the complex. If you walk inside the apartment , its close to 1 mile. So much green space and it was clean. Rarely saw thrash here and there . 4) Power & water rarely goes for a long time. May be its proximity to the medical center . During the big breeze in 21, when most of Houston had power and water problems, we didn't have any issues, may be bit of water pressure loss. 5) Car Break-ins and tire theft was very rare. Never heard of apartment break-ins during these times.